Information & Advice
This is a core service for the organisation and provides a drop-in facility for older people, relatives and carers. They can obtain specialist advice on issues of interest and information about services, benefits and support groups, either by calling in person or by telephone.
- Information centre is at 15 - 17 Bull Street, West Bromwich
- Opening hours are Mon,Tue,Thur & Fri 10am - 4pm Wed 10am - 1pm
- Advice surgeries on a regular basis throughout the Borough.
- Home visits to provide information and assistance with forms for the housebound.
- Our Benefits Adviser John Perks can call in to your home and help you to complete the many and varied forms to claim benefits such as Attendance Allowance, Carers Allowance etc
- Information also available on care homes & nursing care, legal assistance, transport, consumer issues, disabilities and local health services.
- We also have a Community Infomation Unit - a minibus which serves as a mobile office travelling around Sandwell delivering information and advice to older people on their doorstep, in community centres and at shopping precincts. For more information, or to request the minibus to call at your community centre or group please call Gini Lawrence on 0121 500 1873.
Our Information and Advice Manager is Ian Bishop, you can contact him on 0121 500 1860.
- Mary Brown Information Advisor
Ian Bishop - Information & Advice Manager